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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kierra Taylor

Kierra Taylor

June 24, 2026

5  out of  5
rating by Kierra Taylor
"Excellent customer service! Calvin is knowledgeable, responsive, and always willing to help. He made the insurance process easy and helped me find the best coverage for my needs. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Kierra! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Yvette Smith

June 11, 2026

3  out of  5
rating by Yvette Smith
"Had a hard time with login a few times at the start of the policy. Managed to figure it out after a few days. Other than that to early to tell about anything else."
We responded:
"Yvette, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that your experience was positive overall. If there is anything specific we can do here on State Farm Agent Ryan Fetsch’s Team to make your next experience even better, please feel free to share—we are open to feedback! "
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Brenda Moran

June 10, 2026

5  out of  5
rating by Brenda Moran
"Adian was very helpful and explained everything about all the coverage that I purchased. He answered all my questions. He made switching from previous insurer to State Farm go smoothly. Helped lower the cost of my car insurance."
We responded:
"Brenda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Melissa Marrugo

June 8, 2026

5  out of  5
rating by Melissa Marrugo
"Calvin called with a quote I couldn’t pass up he was friendly and to the point."
We responded:
"Thank you so much for the 5-stars, Melissa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ryan Fetsch’s Team anytime."
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Jayna Bennett

June 1, 2026

5  out of  5
rating by Jayna Bennett
"Cassidy was awesome and saved me hundreds a month on car insurance."
We responded:
"Thanks so much for the fantastic rating, Jayna! We are so glad you had a positive experience with us here on State Farm Agent Ryan Fetsch’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gilbert Eduardo Mendez Garrido

May 28, 2026

5  out of  5
rating by Gilbert Eduardo Mendez Garrido
"Excellent service. Realistic pricing. And satisfaction with the coverage."
We responded:
"Gilbert, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ryan Fetsch’s Team is just a call or email away!"
Profile photo of Frank Oxley

Frank Oxley

May 18, 2026

5  out of  5
rating by Frank Oxley
"Son muy amables ! 👏🏿👏🏿👏🏿👏🏿me ayudaron bastante a poder obtener lo que buscaba ! 🙌🏿"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Ryan Fetsch’s Team."
Profile photo of Jebus Crust

Jebus Crust

May 15, 2026

5  out of  5
rating by Jebus Crust
"Aidan helped me out alot as it was my first time having my own insurance helping me save where I could all things considered"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ryan Fetsch’s Team. "
Profile photo of Karen Burke

Karen Burke

May 4, 2026

5  out of  5
rating by Karen Burke
"I had a great experience with State Farm and Aiden my sales rep was awesome."
We responded:
"We are grateful for your 5-star review, Karen! Thanks for taking a moment to share your positive rating of State Farm Agent Ryan Fetsch’s Team here in Louisville . "
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Marty Goldsmith

April 29, 2026

5  out of  5
rating by Marty Goldsmith
"Ryan handles about a dozen policies of mine. I trust him. Marty Goldsmith"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ryan Fetsch’s Team. "
Profile photo of Christopher Carmicle

Christopher Carmicle

February 18, 2026

5  out of  5
rating by Christopher Carmicle
"Ryan’s team did an amazing job quickly quoting my new policies and making prompt adjustments as needed. Calvin was incredibly responsive and proactive throughout the process as the policies were tweaked to meet my needs. This professionalism is a major reason why I made the switch to State Farm."
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Andrew Gallagher

Andrew Gallagher

February 11, 2026

5  out of  5
rating by Andrew Gallagher
"Great customer service. Calvin was great. Saved over $100"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ryan Fetsch’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
Profile photo of Katie Drexler

Katie Drexler

February 11, 2026

5  out of  5
rating by Katie Drexler
"Cassidy was great an her patience was top tier everyone I spoke to that answered the phones at the office had amazing customer service and didn’t feel like a burden talking to them definitely glad I called them an got insurance threw State Farm would recommend an the price was not bad !! They don’t rush u into a decision allowed me to call back when I was ready over all 10/10 experience !!"
We responded:
"Thank you for taking the time to leave such a great review, Katie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Valeria Batista

Valeria Batista

January 20, 2026

5  out of  5
rating by Valeria Batista
"Excelente servicio. Mi agente de seguros Ryan fetsch ha sido muy amable, responsable y atento. Me explicó todo con claridad y me ayudó a encontrar la mejor opción según mis necesidades. Siempre está disponible cuando tengo dudas y me da mucha confianza. Lo recomiendo 100%."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ryan Fetsch’s Team! We deeply appreciate your kind words here in Louisville . "
Profile photo of Ariel Signorelli

Ariel Signorelli

January 2, 2026

5  out of  5
rating by Ariel Signorelli
"Cassidy was amazing help and very tentative to my needs with my car insurance very helpful overall"
We responded:
"Thanks for the shout out Ariel! We love Cassidy so much. I am thrilled she was able to help you with all your needs!"
Profile photo of Hunter Jennings

Hunter Jennings

January 2, 2026

5  out of  5
rating by Hunter Jennings
"Cassidy was super easy to work with! Definitely recommend if you’re shopping around for insurance!"
We responded:
"Hunter! We love Cassidy so much. She is patient and knowledgeable. So glad you were able to connect with her. Cheers to the new year!"
Profile photo of Jahmal Lee

Jahmal Lee

December 29, 2025

5  out of  5
rating by Jahmal Lee
"Just great overall customer service and was the lowest rate that I’ve gotten"
We responded:
"Thanks so much Jahmal! We love hearing about exceptional service our office provides. "
Profile photo of Kenneth Flintroy

Kenneth Flintroy

December 9, 2025

5  out of  5
rating by Kenneth Flintroy
"My experience with Ryan, was totally amazing. He took his time explaining every single detail. Keep up the great work."
We responded:
"Kenneth - thanks so much for telling us how we did! We strive to make sure you are comfortable and knowledgeable about your policies. Talk soon!"
Profile photo of John O'brien

John O'brien

December 8, 2025

5  out of  5
rating by John O'brien
"Great experience with Cassidy and reasonable rates"
We responded:
"Thanks, John! Cassidy is wonderful and we are so glad you had a smooth experience with her. Welcome to our office!"
Profile photo of Lynn Colecio

Lynn Colecio

December 4, 2025

5  out of  5
rating by Lynn Colecio
"I would like to take the time to brag on Bill for the great customer service. He tried his best to give me an affordable price and ended up with that plus more for coverage. Ended as a new satisfied client!"
We responded:
"That’s amazing news, Lynn! Your kind words keep us energized! Thanks for reviewing our agency!"
Profile photo of Kimberly Rush

Kimberly Rush

December 2, 2025

5  out of  5
rating by Kimberly Rush
"Cassidy was amazing ,very helpful and quick .I only had a few minutes during lunch break and she got me altogether .Thank you"
We responded:
"Kimberly, thanks for the feedback. Cass is so patient and we are lucky to have her. We appreciate the wonderful review!"
Profile photo of Jacobi Rucker

Jacobi Rucker

November 20, 2025

5  out of  5
rating by Jacobi Rucker
"Great service, accommodating and great follow up"
We responded:
"Thanks Jacobi! We love hearing from our customers about their experiences! "
Profile photo of leta wrightsman

leta wrightsman

November 17, 2025

5  out of  5
rating by leta wrightsman
"Excellent assistance with my car insurance needs. Professional, courteous, clear voice, answered my various questions and give me the information and time to discuss it with my husband. The agent called back at the requested time and was not aggressive in any way. The training this agent received from your company, show the agents are prepared for the customer's needs. It gives me the insight about your company's integrity for its employees and the customer as well. I appreciate the service."
We responded:
"Leta! That was so kind and it was a pleasure meeting you. Thanks for taking time to sing our praises! We hope that you have a better understanding and clarity of our products. Cheers to you!"
Profile photo of Nathan Frost

Nathan Frost

November 14, 2025

5  out of  5
rating by Nathan Frost
"I loved the costumer experience! They were really patient with me and helped me figure everything out!"
We responded:
"Thanks for taking the time to sing our praises, Nathan! We truly appreciate it and look forward to helping you for years to come!"
Profile photo of Kenneth Andrews

Kenneth Andrews

October 29, 2025

5  out of  5
rating by Kenneth Andrews
"Glad to have State Farm insurance"
We responded:
"Thanks for the shout out, Kenneth! We value your time reviewing us! Our goal is to provide top notch service at every interaction "